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Claims

Welcome to the Claims Department

Our first and primary goal is to guide you through the Claims process as quickly and painlessly as possible.

For those experiencing a claim, it can be a challenging time and we want to lend our support and expertise to help you through it. Please contact Irene Krepak in our Claims Department at (847) 6283262 or Barbara Henson the Claims  Manager at (847) 6283232. Our main number is (847) 8707000 to be connected with someone in the Claims Department during normal business hours and Claims reporting after normal business hours is (847) 8268203.

As a guideline to filing a claim, we offer this advice.

  • First, always notify the proper emergency personnel in the event of property damage or injury.
  • Always notify CISA of any property damage or injury immediately.
  • Always take the necessary steps to avoid further damage by hiring the necessary vendors.
  • Always notify CISA of any incident that may potentially lead to a claim as soon as possible.
  • Always notify CISA of any lawsuits or written notification of potential lawsuits against the Association or its Board Members.

FAQ’s

**Remember, insurance is intended for catastrophic losses, not to act as a maintenance policy. Insurance Companies review frequency of claims, claim pay-outs, and any lack of maintenance at the property when adjusting a claim.  Subsequently, it may affect the premiums.

To download a Workers Compensation First Report of Injury Form 45, please click here. This form must be returned to our office  immediately before a claim can be reported.

MEET OUR CLAIMS STAFF

 
 MEET OUR CLAIMS STAFF 
 FAQ's 
 



This site is provided by CISA Insurance | Main Office - 2170 Point Boulevard, Elgin, IL 60123 | Phone: 847-870-7000 | Fax: 847-259-4487

| Wisconsin | 4230 N. Oakland #131, Shorewood, WI 53211 | Phone: 888-278-7195 | Fax: 847-259-4487